Always Right?
Is the customer always right? Some people out there would answer that question with a resounding yes. Others might answer it with a hard no. But which is the correct answer to that question? Photo by Hello I'm Nik on Unsplash . Edited by me It would seem like yes, and no is the correct answer. Part of this is because some people like to create a scene and use their emotions to make people feel sorry for them. Since it is a bit of a classic question, it seems like it will be around for a while. Often the phrase is used by customers when they claim that something was entered wrong during a purchase, whether at the grocery store or a restaurant. But whatever the case may be, the customer isn't always right unless it is a legitimate claim. Although I have rarely come across "Karen's," and their need always be correct, I know they are out there since I work in retail and have encountered some annoyed/upset customers. Of course, no one is perfect, but we still need ...